WedlySite Terms and Conditions
Last updated: August 2026
These Terms and Conditions apply to all WedlySite wedding websites, digital invitations, RSVP forms, guest information forms, and related custom digital design services.
By paying the deposit, approving a quotation, completing the client questionnaire, submitting project information, or proceeding with any WedlySite service, the client confirms that they have read, understood, and accepted these Terms and Conditions.
Please read clauses 12, 20, 23 and 24 with particular care. They affect your rights and responsibilities.
1. The Client
"The client" means the couple booking WedlySite's services, Partner 1 and Partner 2. Both are responsible for providing information, checking details, giving feedback, approving the final work, and accepting these Terms and Conditions.
2. What We Provide
WedlySite provides custom, done for you wedding websites and digital invitations. Depending on the package and add-ons chosen, this may include the wedding website, digital invitations, save the dates, RSVP and guest forms, love story timelines, venue and accommodation sections, dress code and colour palette guides, schedules, galleries, registry links, and any other sections agreed before the project begins.
Everything we create is based on the information, wording, images, and creative direction supplied by the client.
3. When Work Begins
Work begins, and the build timeline starts, only once we have received all of the following: the 50 percent deposit, the completed questionnaires, all required wording and wedding details, all required images and media, and all design references and inspiration.
4. Content Deadline
All required content is due within 14 days of paying the deposit. If content is still outstanding 21 days after the deposit, the project pauses and is re-slotted according to WedlySite's availability once everything has been received. The deposit remains valid; the original timeline does not.
5. Payment
A 50 percent deposit is required before any work begins. The remaining 50 percent is payable once the website or invitation has been built and before final handover, publishing, or launch. The website goes live the moment final payment reflects, usually the same day.
All payments are made by EFT in South African Rand, using the invoice number as the payment reference. All prices follow WedlySite's current published pricing at the time of quotation.
6. Who We Take Instructions From
WedlySite communicates with, and takes instructions from, Partner 1 and Partner 2 only.
If the couple would like a parent, planner, or anyone else to give input or request changes on their behalf, this must be requested by the couple in writing, naming the person. Feedback from an authorised person counts toward the included review rounds, and the couple remains responsible for all changes made on their instruction. Requests from anyone not authorised in writing will be politely redirected to the couple.
7. The Build Timeline
The standard build timeline is approximately 21 business days from the day all content has been received. It may extend depending on the number of sections and add-ons, the complexity of the design, and the speed of the client's feedback and approvals. WedlySite is not responsible for delays caused by missing information, late feedback, or unclear instructions.
8. Review Rounds
The wedding website includes two review rounds. The digital invitation includes two review rounds. A review round is one consolidated list of changes, sent in writing in a single message or document.
After the second round, the project is complete. Additional rounds are available at the current published rate per round, each again being one consolidated list of changes.
9. Feedback
Feedback must be sent in writing, consolidated into one message or document per round. There is no deadline on feedback, but the project timeline extends by however long feedback takes.
10. Changes After Completion
Once the included rounds are done and final changes are made, the work is final. Any later changes, including after approval, publication, or delivery, are quoted separately at the published round rate or as a custom quote, depending on the request.
11. Scope Changes
The quotation covers the package, sections, and add-ons agreed before the project begins. Major changes fall outside that scope and are quoted separately. These include a new design direction after the build has started, additional sections, forms, or pages, new animations or illustrations, and replacing the original concept. WedlySite will always say, before doing the work, when a request falls outside scope.
12. Accuracy and Approval
WedlySite works carefully and delivers accurate work to the best of our ability and effort. We are human, though, and errors can happen. That is why we need the couple to check everything thoroughly before giving approval.
The client is responsible for checking that every detail is correct before approval: names, dates, times, venue details, addresses, map pins, RSVP deadlines, dress code, registry and banking details, schedules, spelling, and all other wedding information. Once approved, WedlySite is not responsible for errors in approved content. Corrections after approval are quoted separately.
13. Digital Invitations
Digital invitations include two review rounds and follow the same approval rules. Personalised invitations, one per guest with the guest's name, are available at the current published per-guest rate and must be confirmed before the project begins, together with the final guest name list.
14. Content and Copyright
The client is responsible for having permission to use everything they supply: photos, videos, music, wording, and references, including professional photographs. WedlySite is not responsible for copyright or permission issues in client-supplied content.
By supplying content to WedlySite, the client automatically grants WedlySite the right to use that content as part of the website, invitations, and related work we build, and to show it within our promotional use of the completed work as described in clause 22. The client confirms they are able to grant this permission for everything they supply.
15. Postponements and Date Changes
If the wedding is postponed, WedlySite will update the date and directly related details on the website and invitation once, at no charge, provided the design itself does not change. Larger reworks linked to a new date, venue, or theme are quoted separately. Hosting periods continue to run from the original launch date.
16. Hosting, Domains, and Renewal
Every website includes 12 months of hosting from launch. After that, hosting may be renewed annually at the current published renewal rate, regardless of who owns the domain. WedlySite will send a reminder before the hosting period ends. Renewal is optional and only happens when the client chooses to pay for it; nothing renews or gets charged automatically. If hosting is not renewed, the website is taken offline.
Domains are separate from hosting. WedlySite can purchase and manage a domain on the client's behalf at the current published rate, or the client can purchase their own, we recommend domains.co.za, and provide the access needed to connect it. Clients who own their domain remain responsible for its renewal, payment, and security.
17. Third-Party Platforms
WedlySite uses trusted third-party platforms for hosting, forms, domains, and related services. We are not responsible for outages, technical issues, or changes caused by these providers, but will always do our best to help resolve them.
18. RSVP Forms and Guest Information
RSVP and guest forms are built to the client's specification, and the client is responsible for checking that the questions and options are correct. The client is responsible for reviewing and using the guest responses collected, unless a separate guest management service has been agreed.
19. Guest Data and POPIA
Our RSVP forms collect only what the wedding needs: guest names, attendance, dietary requirements, and any other fields the client specifically requests. We do not collect guest email addresses or phone numbers unless the client explicitly asks for a field that does.
Guest responses are stored in a spreadsheet shared only with the couple, are used solely for their wedding, and are deleted or handed over to the couple within 3 months after the wedding date. The client confirms they may collect this information from their guests. Both parties handle personal information in line with the Protection of Personal Information Act and the WedlySite Privacy Policy.
20. Information Displayed on the Website
A wedding website is made to be shared, and anything on it is visible to whoever holds the link. If the client chooses to display banking or registry details, personal addresses, or any other sensitive information on their website, they do so willingly and at their own risk, and WedlySite is not responsible for how that information is seen or used by third parties. Anything the client wants kept off the site must be flagged in writing before approval.
21. Ownership of the Work
All design work, code, layouts, illustrations, animations, and creative output produced by WedlySite remain the sole property of WedlySite. The client receives a personal, non-transferable licence to use the finished website and invitations for their wedding. Content supplied by the client, including their photos and words, remains their own or their photographer's. WedlySite may reuse its own design elements, components, and code across other projects.
22. Promotional Use
WedlySite may use completed work, websites, invitations, previews, and screenshots, for its portfolio, social media, and marketing after the wedding has taken place. At acceptance, the client may also opt in to allow WedlySite to share their invitation and website before the wedding. Anything the client does not want shown must be flagged in writing, and sensitive details are never included in promotional material.
23. Cancellations and Pauses
The client may cancel the project at any time by written notice. On cancellation, WedlySite may charge a reasonable cancellation fee that reflects the work already completed, the costs already incurred, the notice given, and the reasonable prospect of filling the booking slot, in line with section 17 of the Consumer Protection Act. The deposit is applied toward this fee, and any portion of the deposit beyond the reasonable fee will be refunded.
No cancellation fee is charged if the cancellation is due to the death or hospitalisation of Partner 1 or Partner 2.
If a client becomes unresponsive, the project pauses as described in clause 4 and resumes on a new timeline once the outstanding items arrive.
24. Liability
WedlySite's total liability for any claim connected to a project is limited to the amount actually paid by the client for that project. This limitation does not apply where the law does not allow it, including liability arising from gross negligence.
25. Communication
All important instructions, feedback, and approvals must be in writing. WedlySite is not responsible for instructions given only verbally or scattered across multiple conversations.
26. Your Consumer Rights
Nothing in these Terms and Conditions takes away any right the client has under the Consumer Protection Act, the Protection of Personal Information Act, or any other law that applies. Where a transaction results from direct marketing, the client has the statutory cooling-off right to cancel within 5 business days as provided by the Consumer Protection Act. These terms are written in plain language on purpose; if anything is unclear, ask us before accepting.
27. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa.
28. Acceptance
By paying the deposit, approving a quotation, completing the questionnaire, or proceeding with any WedlySite service, Partner 1 and Partner 2 confirm that they accept these Terms and Conditions and the WedlySite Privacy Policy.
Early sharing opt-in (optional): We are happy for WedlySite to share our invitation and website before our wedding: YES / NO